IoT System Engineer




  • Participate actively in the System Engineering team, i.e., day-to-day tasks, attend meetings and workshops, propose improvements
  • Maintain a “can-do” attitude and positive and constructive approach towards tasks at-hand
  • Attend and provide relevant training sessions to keep up-to-date skills and knowledge
  • Acquire an adequate level of expertise on matters related to their work
  • Can represent the company on customers premises.


Operations & Tests:


  • Provide 2nd level of support to our technical teams
  • Organize, drive and participate to field tests
  • Operate and monitor the IoT cloud platform, including participation to 24/7 shifts
  • Consolidate data coming from the field and tools; analyze, propose and trigger products, processes & services improvements. Drive and/or implement automatization of operational tasks
  • Listen to customers and field engineers, help them operate their platform while consulting with other project team members (Program Manager, Product Manager, Senior/Expert System Engineer, Development teams) when needed
  • Participate to the definition and the execution of the operational features of the various IoT products. Organize the knowledge transfer to the different level of support
  • Comply with the processes and defined KPIs
  • Handle customer situations confidently, be aware of customer consequences and know when to escalate
  • Take pride in work and solving customer problems efficiently and effectively
  • Be respectful of and helpful to other Engineers and enjoy gaining and sharing knowledge.


  • Bachelor’s in Engineering / Computer Science or Telecommunications degree, with at least 2 years of experience in similar position
  • Fluent in English is a must, French language would be valuable
  • Knowledge & experience on Cloud technologies (Amazon Web Services, Google Cloud Platform) and related services
  • Monitoring and alerting services (Grafana, Opsgenie)
  • Scripting capabilities (for automation of tasks, reporting, data analysis)

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